Terms of service and acceptable use

Version of 14 October 2026

These terms govern the use of Crowdmail, the crowdmail.app service provided by Ivert S.r.l. By creating an account you accept them. The acceptable use rules apply to every group and every message sent with Crowdmail.

1. The service

Crowdmail receives the messages you write to a group address and forwards them to the contacts of the group, through your own mail server or through the Crowdmail sender. Each plan has limits on groups, contacts and features shown in the application.

2. Your account

Give true details and keep your password private. You are responsible for what is sent with your account, also by the people you allow to write to your groups.

3. Contacts and consent

You may add to a group only people who agreed to receive your messages or with whom you have a relationship that allows it by law. For the data of your contacts you are the controller and Ivert S.r.l. acts as processor, only to provide you the service. People who unsubscribe receive no more messages from the group and must not be added back.

4. Uses not allowed

With Crowdmail you may not send, and a group may not be dedicated to:

• unsolicited messages, address lists bought, rented or harvested from the web;
• phishing, scams, malware or messages pretending to come from someone else;
• pornography, adult content or nudity;
• harassment, threats or the disclosure of other people's personal data;
• promotion of hate, discrimination, violence or extremism;
• misinformation that puts people's health or safety at risk;
• content that infringes copyright or other rights of third parties;
• any activity forbidden by law.

5. Crowdmail sender

The Crowdmail sender is meant to try the service and has a daily message limit; for regular sending use your own mail server. On the Free plan messages end with a short reference to Crowdmail.

6. Suspension

We may block a message, suspend or close an account that breaks these rules, that receives many spam reports or bounces, or that puts the reputation of our servers at risk. When possible we warn you first; in serious cases we act at once.

7. Your content

Your messages stay yours and you are responsible for them. Crowdmail does not review them before sending, but may examine them when it receives a report.

8. Availability and liability

We do our best to keep the service running and messages delivered, but delivery also depends on the receiving servers. To the extent allowed by law we are not liable for indirect damages or for a message not being delivered.

9. Personal data and cookies

How we handle the data of the site and which cookies we use is explained in the cookie policy. Cookie policy

10. Changes

We may update these terms. Important changes are announced by email before they take effect.

11. Governing law

Italian law applies. If you are a consumer, the courts of the place where you live remain competent.

12. Contact and reports

For questions about the terms or to report a misuse of Crowdmail write to hello@ivert.it

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